Can't get to WebUI for Nextcloud

LSIO Discussion Container Support
1

Hello! So i am diving into docker and i am using the linuxserver image. I have followed the yml file and edited it to what i want. Issue is i can not get to the webUI. I have no idea why and the log file isn’t helpful. Can anyone tell me what maybe going on?

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───────────────────────────────────────
GID/UID
───────────────────────────────────────

User UID:    2
User GID:    4
───────────────────────────────────────

using keys found in /config/keys
Initializing nextcloud 28.0.1.1 (this can take a while) ...
Setting permissions
New nextcloud instance
Please run the web-based installer on first connect!
Initializing finished
After completing the web-based installer, restart the Nextcloud container to apply default memory caching and transactional file locking configurations.
Alternatively, you can apply your own configurations by editing /config/www/nextcloud/config/config.php following the documentation:
https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/caching_configuration.html
https://docs.nextcloud.com/server/latest/admin_manual/configuration_files/files_locking_transactional.html
[custom-init] No custom files found, skipping...
[ls.io-init] done.
Exception: Not installed in /app/www/public/lib/base.php:283
Stack trace:
#0 /app/www/public/lib/base.php(709): OC::checkInstalled()
#1 /app/www/public/lib/base.php(1200): OC::init()
#2 /app/www/public/cron.php(43): require_once('...')
#3 {main}
Exception: Not installed in /app/www/public/lib/base.php:283
Stack trace:
#0 /app/www/public/lib/base.php(709): OC::checkInstalled()
#1 /app/www/public/lib/base.php(1200): OC::init()
#2 /app/www/public/cron.php(43): require_once('...')
#3 {main}
Exception: Not installed in /app/www/public/lib/base.php:283
Stack trace:
#0 /app/www/public/lib/base.php(709): OC::checkInstalled()
#1 /app/www/public/lib/base.php(1200): OC::init()
#2 /app/www/public/cron.php(43): require_once('...')
#3 {main}

The last 4-5 lines just keep repeating themselves. Am i missing something?

2

Post the exact yaml you used + info about what OS you’re trying to deploy on.

3 
services:
  nextcloud:
    image: lscr.io/linuxserver/nextcloud:latest
    container_name: nextcloud
    environment:
      - PUID=2
      - PGID=4
      - TZ=America/New_York
    volumes:
      - ./config:/config
      - ./data:/data
    ports:
      - 8080:8080
    restart: unless-stopped

I am Using a Terramaster Nas on 5.x OS.

I have also tried the healthchecks too from their Github as someone mentioned but that didn’t work ether.

4

Having never used a terramaster nas, I can only guess that your PUID/PGID is incorrect and those repeating errors usually show when there is an issue with the /config volume. Usually when it’s going through a symlinked path or fuse file system.

5

The UID and GID are correct at least from what i gather from SSH. I am not sure what else it can be. I have php 8.0 installed.

6

You don’t need anything like php installed on the host, it’s all bundled within the container (kinda the point of containers).

If their system is anything like Synology/QNAP, I’d probably suggest creating a dedicated non admin user to deploy the containers as (get fresh ID’s).

What’s your full folder path for /config?

7

Full path is /Volume3/User/Docker/Nextcloud Nextcloud holds all the data and config files.

8

Ok, well all I can suggest is trying the new user option, otherwise I would suggest seeking support from a terramaster related forum. I have zero experience with the their platform and no one within the team owns one.

9

Got it, what system do you use? i haven’t been looking at converting over from this thing as it makes nothing but problems.

10

Various, Synology/Qnap/Unraid/plain debian systems. They all have their various quirks.

1 Like
11

Hello, I am running into this same issue. I have two unraid systems both running Nextcloud One of the systems is working fine, here are the logs from the one that works
Build-date: 2024-11-19T11:51:55+00:00
───────────────────────────────────────

using keys found in /config/keys
Initializing nextcloud 30.0.2.2 (this can take a while) …
Upgrading nextcloud from 30.0.0.14 …
Setting permissions
Setting log level to debug
Turned on maintenance mode
Updating database schema
Updated database
Updating …
Updated to 30.0.0
Starting code integrity check…
Finished code integrity check
Update successful
Turned off maintenance mode
Resetting log level
Initializing finished
[custom-init] No custom files found, skipping…
[ls.io-init] done.

Here they are from the one that can’t reach the webui

Build-date: 2024-11-19T11:51:55+00:00
───────────────────────────────────────

using keys found in /config/keys
After completing the web-based installer, restart the Nextcloud container to apply default memory caching and transactional file locking configurations.
Alternatively, you can apply your own configurations by editing /config/www/nextcloud/config/config.php following the documentation:
https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/caching_configuration.html
https://docs.nextcloud.com/server/latest/admin_manual/configuration_files/files_locking_transactional.html
[custom-init] No custom files found, skipping…
[ls.io-init] done.

The next cloud docker settings are exactly the same on both machines. I can’t figure out why one doesn’t work.

Thanks for any help
Chas

12

You’re running unraid on a terramaster nas unit?