Linuxserver/swag.. Can get a cert, but cannot reach park page

OK, I for the life of me have never encountered this and am confused as hell. Helping a friend set up a domain. Domain is routed through cloudflare and is active on his cloudflare account… domain responds to pings

First, his swag compose… ---version: "2.1"services: swag: image: ghcr.io/linuxserver/swag - Pastebin.com

Obviously it initially failed, so he edited his cloudflare.ini with his API token and email.

Router settings are Pic 1, cloudflare A record and CNAME are pic 2 (other than IP/domain… his exactly matches mine, which works fine).

https://drive.google.com/drive/folders/1gfLGXkwdCMpVEtuXRxosKpLmaXd2YCen?usp=sharing

Then redeployed the stack. No errors, etc. swag successfully gets a cert. Successfully received certificate.Certificate is saved at: /etc/letsencrypt/li - Pastebin.com

However, he (and me for that matter) always gets a connection refused when going to www.his-domain.xyz. He’s tried from his local network, as well as using his cell data plan, and never gets to the secured park page. If he goes to https://his-server.ip:444 , he gets the swag park page it’s obvbiously just unsecured. This to me says swag is working properly. He’s getting a cert, which would suggest his port fwarding and cloudflare panel are set correctly…

Anyone got an idea here? Could this be ISP related? Best I can tell there’s no other firewalls, etc. running on his system (definitely not on the server)

Any help or suggestions would be greatly appreciated.

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From your description, it sounds like I’m having the exact same issue. Did you ever figure out how to resolve it?

Sorry just happened to see this. It had to be ISP related. He ended up changing ISP’s because he moved, and now it works perfectly. His ISP claimed everything was 100% normal, but… unfortunately that is as much as I can tell you.