Updated Radarr - now it doesn't work

I’m fairly new to docker, so please bear (sp?) with me…

I’m running Radarr as a docker image on my synology nas and tried being adventurous by updating the image. Now Radarr doesn’t start. I was prepared to import my backup, but I cannot access it on neither port 7878 nor on the port I used previously.

Anyone able to help me with the magic I need to figure out what’s happening - or point me in the direction if there’s a solution for this already?

Cheers!

can you provide the following

  • output of uname -mr && docker version
  • your docker run or docker compose (we do not support deploying containers from the synology ui because it breaks things)
  • and your full container logs which begin with our ascii logo

I also recommend reviewing Known Issue: Portainer & Synology Docker UI | Info :: LinuxServer.io

Thanks.

I’m running it through Synology’s Container Manager, which I’ve done for a good while now. Haven’t had any problems before…If this is not supported, what is the preferred way to start it? I could run it via a script, if that’s better. As for run or compose, I have no preference :slight_smile:

“uname -mr && docker version” outputs:

4.4.302+ x86_64
Client:
 Version:           20.10.23
 API version:       1.41
 Go version:        go1.19.1
 Git commit:        876964a
 Built:             Wed Jun 14 06:00:26 2023
 OS/Arch:           linux/amd64
 Context:           default
 Experimental:      true
Got permission denied while trying to connect to the Docker daemon socket at unix:///var/run/docker.sock: Get "http://%2Fvar%2Frun%2Fdocker.sock/v1.24/version": dial unix /var/run/docker.sock: connect: permission denied

The logs seem to only contain this:

|2023/07/06 19:13:53|stdout|s6-rc: warning: unable to start service init-adduser: command exited 127|
|---|---|---|
|2023/07/06 19:13:53|stdout|/etc/s6-overlay/s6-rc.d/init-adduser/run: line 46: lsiown: command not found|
|2023/07/06 19:13:53|stdout|/etc/s6-overlay/s6-rc.d/init-adduser/run: line 45: lsiown: command not found|
|2023/07/06 19:13:53|stdout|/etc/s6-overlay/s6-rc.d/init-adduser/run: line 44: lsiown: command not found|
|2023/07/06 19:13:53|stdout||
|2023/07/06 19:13:53|stdout|───────────────────────────────────────|
|2023/07/06 19:13:53|stdout|User GID:    911|
|2023/07/06 19:13:53|stdout|User UID:    911|
|2023/07/06 19:13:53|stdout||
|2023/07/06 19:13:53|stdout|───────────────────────────────────────|
|2023/07/06 19:13:53|stdout|GID/UID|
|2023/07/06 19:13:53|stdout|───────────────────────────────────────|
|2023/07/06 19:13:53|stdout||
|2023/07/06 19:13:53|stdout|https://www.linuxserver.io/donate/|
|2023/07/06 19:13:53|stdout|To support LSIO projects visit:|
|2023/07/06 19:13:53|stdout||
|2023/07/06 19:13:53|stdout|Radarr: https://opencollective.com/radarr|
|2023/07/06 19:13:53|stdout|To support the app dev(s) visit:|
|2023/07/06 19:13:53|stdout||
|2023/07/06 19:13:53|stdout|───────────────────────────────────────|
|2023/07/06 19:13:53|stdout|  Based on images from linuxserver.io|
|2023/07/06 19:13:53|stdout||
|2023/07/06 19:13:53|stdout|      |_____|_____|_|_____|____/ |
|2023/07/06 19:13:53|stdout|      | __ -|  |  | |  |__|  |  ||
|2023/07/06 19:13:53|stdout|      | __  |  |  | |  |  |    \ |
|2023/07/06 19:13:53|stdout|       _____ __ __ _ __    ____  |
|2023/07/06 19:13:53|stdout| |_____|_____|_____| |_| |_____|_|_|_||
|2023/07/06 19:13:53|stdout| |   --|  |  |__   | | | |  |  | | | ||
|2023/07/06 19:13:53|stdout| |     |  |  |   __|_   _|     |     ||
|2023/07/06 19:13:53|stdout|  _____ __ __ _____ _____ _____ _____ |
|2023/07/06 19:13:53|stdout|───────────────────────────────────────|

The supported way is to use either docker run or docker compose. There are examples of both along with all mandatory settings and explanations in the readme.

Unfortunately, you are not using our container. Our container’s logs would say brought to you by linuxserver.io not based on images from linuxserver.io

I would suggest swapping to our image or seeking help from the maintainer of the container you are using.

Oh, then I’m terribly sorry. Thanks for helping - I’ll switch image as soon as possible and check out the docs on how to start it.